‘The easiest job in the world’?
My friends often say that BIG has the easiest job in the world, dishing out cash to good causes.
The truth of course is that there is so much demand for our money that we will always disappoint more organisations than the number of those we are able to fund.
Last year, our BIG advice line had contact with over 76,000 people who enquired about a grant from BIG. Our staff responded to over 3,000 Outline proposal forms and almost 24,000 full applications for grants.
We supported over 25,000 organisations that currently hold a grant from us. In the same period we received 125 formal complaints. All except one were resolved internally. That sole referral to the Independent Complaints Reviewer was resolved before the review was completed. I think that’s pretty impressive, don’t you?